Free Things

• Break Fix vs. Maintenance Plan—find out, in this free report, the differences between the old IT consulting model and the newer, much more integrated approach for the new decade in this easy-to-read document.
• Case Study: Genuine Games—read how Highland MSP brought order and semblance back to this video games developer studio in Woodland Hills, CA.
• Consumer Awareness Guide—an insider’s guide to choosing an honest, reliable and competent computer support company.
• Network Infrastructure Health Assessment—download our Health Check dossier to see how we can inspect 133 aspects of your network, to gain a thorough understanding of its state, and feed our findings right back to you in a summary report for you to review.
• Hosted Exchange ROI Calculator—compare and contrast your Return On Investment between an in-house, on-premise Exchange server and a Hosted Exchange solution from Highland MSP. The results are revealing.
• Our Managed Services Explained—this document explains our maintenance plans in detail. It includes vital information about what they are, what they cost, why you need one, what’s included, what’s not included and more. A complete guide for you to download and read offline at you leisure.
• Our Hosted Services—introducing Hosted Microsoft Communication Services by Highland MSP. This document explains how our hosted software solutions can boost your businesses productivity whilst saving thousands in the mean time.
• Exchange vs Google—download this discussion that tries to balance the pros and cons of both technologies to enable you to make the right choice for your business.
• Cloud Computing Discussion—wondering what the benefits are of Cloud Computing? Want to find out the real value behind cloud-based services? This report by Forrester® discusses how a company like ours can offer a cash-flow friendly alternative to an on-premise solution for email, document sharing, collaboration and more.
• Microsoft Communication Services Powered by Highland MSP—leaf through the following brochures to gain a broader understanding of how our sophisticated cloud services can boost business productivity at a nice and easy pay-as-you-go pace.

       Outlook 2007 Comes Alive with MS Communication Services
       MS Communication Services for Small and Midsize Businesses
       MS Communication Services Framework Summary

• Secrets To boosting Your Sales with CRM—what is Customer Relationship Management? Why is it important? How can it help you grow sales? This easy-to-read guide from Entrepreneur Media covers these questions and more.
• MS Dynamics Quick Reference Card—in this guide you will find Quick Facts, Key Capabilities and more about hosted Dynamics CRM
• Act! vs Dynamics CRM—make a direct comparison between Highland Hosted Dynamics CRM and Act! By Sage
• Hosted CRM—Learn what a hosted CRM solution like MS CRM Dynamics from Highland MSP can do for you and understand what issues you should consider during your decision-making process with this guide from InsideCRM.com
• Hosted CRM Comparison—Compare CRM providers with this table from InsideCRM.com